Shipping Policy - Trim Buddies LLC
Last updated October 31st, 2018
A question many customers have is, “how much will shipping cost?”. Shipping costs are calculated based on your zip code and the weight of items in your cart.
Ground Shipping offers: starting at $4.99, and free on orders of select products*.
*Some restrictions may apply, always check the shipping on the cart page after entering the ship-to zip code.
Every shipment method we use is trackable and insured. Below is a list of our shipment methods and their shipping times. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays).
We use UPS, FedEx, DHL, USPS, or another common carrier that provides insurance and tracking. Shipments often need to be signed for, while shipments can also be left at the driver's discretion.
- Standard Ground Shipping: 2-5 business days. Deliveries eligible for Free Shipping will have this option available.
Please contact us at firstname.lastname@example.org for expedited shipping inquiries before placing your order.
If you ordered two or more items, you may receive them in multiple boxes on different days, due to varying availability and shipping locations. We don't charge extra shipping for split shipments.
We do our best to ensure that shipping is correctly calculated before you purchase. However, at times it may not be possible to do so accurately. We reserve the right to notify you after you've purchased an item of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to modify or cancel your order for a full refund.
Estimated Shipment Times*
If your order is received before 12:00:00 PST, you can expect items specifically marked as IN STOCK on the product page to ship within 1-3 business days.
During holidays, any orders received will not be processed until the next business day. Items not specifically marked as IN STOCK are either out of stock or located in a warehouse that doesn't provide a live inventory feed. If your order is time sensitive, please contact us to see if your products will ship in a suitable time frame.
*Please note: Stated shipping and delivery dates are estimates only and can be affected by several factors, including item availability and split shipments.
Where can I have my order shipped?
Shipment locations are limited to the 48 continental United States. We do not ship to Alaska, Hawaii, or Canada at this time.
We are unable to ship to a United States territory directly. Please use a freight forwarder if that is the product’s end destination.
Shipping & Order Confirmations
Shortly after placing your order, you'll receive an email confirming that we've received your order. You'll receive a second email when your order has shipped. Please save these email invoices for your records.
Occasionally, we must backorder or source inventory from multiple warehouses. This means that different parts of your order can come from various locations around the country.
If you order more than one item, we'll try our best to send available items together. If only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we break your order into multiple packages, you will NOT incur any additional freight charges.
In the unlikely we're unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we're unable to ship. You'll be notified via email of the estimated delivery date for your items, and you will NOT be charged additional freight charges for items.